Privacy Policy

Introduction

At Shuark AI ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI services.

We comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation in Canada.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name when you contact us or sign up for our newsletter. For our Orsola AI Voice Assistant, please visit www.orsola.ai to join the waitlist.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages viewed, time spent on pages, and referring URLs.
• Service Data: Information provided to or generated by our AI services during use, which may include queries, responses, and interactions.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and provide customer support
• To send you updates about our products and services
• To analyze usage patterns and improve user experience
• To protect against fraudulent or unauthorized activity
• To comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as hosting, email delivery, and analytics.
• Business Partners: Organizations we work with to provide joint offerings or services, with appropriate safeguards.
• Legal Requirements: When required by law, to protect our rights, or in response to valid legal requests.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Deleting your information (subject to legal requirements)
• Objecting to or restricting certain processing activities
• Withdrawing consent (where processing is based on consent)

To exercise these rights, please contact us at info@shuark.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

For more information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective when posted, and we will indicate the date of the latest revision at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: